NexiCoach Support
Need help? Email support@nexicoach.app.
What to include
To help us investigate, tell us which screen you were using, what you were trying to do, what happened, and what you expected. It also helps to include your iPhone model, iOS version, connection type, and whether the issue happened again after reopening the app.
Do not email passwords, magic-link URLs, authentication codes, API keys, payment details, or unusually sensitive personal information. NexiCoach support will never ask for your password.
Sign-in help
Request a new sign-in link in NexiCoach and use the newest email. Open it on the iPhone where NexiCoach is installed and follow the prompt to return to the app. Links are time-limited and should not be forwarded or shared.
If the message does not arrive, check spam or junk and confirm the email address was entered correctly. Access may be limited to approved alpha accounts.
Privacy and account deletion
Read the Privacy Policy. Signed-in users can request permanent account deletion from Account & Privacy in the app. If you cannot access the app, contact us from the email address associated with the account. We may need to verify account ownership before acting on a request.